Post-paid Bill Payment

You may choose any of the following options to pay your bills:

1. Cash: You can also settle your bills in any of the Customer Care Centers (CCC) and Customer Care Points (CCP) located throughout 64 districts of the country. There are more than 500 CCPs which remain open 6 days a week (except Fridays), and the 6 CCCs remain open 7 days a week from 8am to 8pm.
   
2. Cash Card: Most convenient way to pay your bill. These cards are available with all our authorized dealers or retail outlets countrywide. Cash Card can be used anytime to pay your bills using your Citycell phone from anywhere.
   
3. Deposit Slip: Available at all Citycell authorized banks. You can pay your Citycell Bill or Security Deposit in cash using these deposit slips.
   
4. Bill Invoice Copy: You can pay your bill at any of the Citycell authorized banks with the Bill Invoice Copy provided by Citycell.
   
5. Demand Draft / Telegraphic Transfer (only from AB Bank) / Pay Order: You can also settle your bill by issuing a DD / TT / Pay Order in favor of Pacific Bangladesh Telecom Ltd.
   
6. HSBC Easy Pay (ATM) System: HSBC offers 24-hours Easy Pay ATM service for Citycell Customers available at five convenient locations in Dhaka (Banani, Uttara, Gulshan, Dhanmondi) & Chittagong (GEC Circle). Customers do not necessarily need to be an account holder of HSBC in order to avail this payment system.
   
7. Standard Chartered Bank: If you are a Customer of Standard Chartered Bank, you can settle your bill through their ATM with your ATM card (ebbs) or Auto Bills Pay system or IVR (Interactive Voice Response) Bill pay system.
   
8. Eastern Bank Internet Banking: If you are a Customer of Eastern Bank Limited, simply log on to www.ebl.com.bd to settle your Citycell bills online.
   
9. E-Cash (ATM): Electronic Transactions Network Ltd. (ETN) is currently operating and maintaining a network of 20 ATM booths all over the country. E-Cash card holders of Dhaka Bank Ltd, Islami Bank Ltd, NCC bank Ltd, Southeast Bank Ltd, Bank Asia Ltd, Social Investment bank Ltd, Agrani Bank Ltd and Bank of India Ltd. can pay their Citycell bills in these ATM booths.
10. Dutch Bangla Bank Limited (DBBL): DBBL account holder can pay their bill through ATM, internet & SMS

Please call our  24-hour Helpline: 121 (from Citycell) 01199 121 121 (form any phone) for more information.